l889's Responsible Gaming — Know Your Limits of Fun
l889 believes gaming is for fun — not to create stress or problems. Our responsible gaming tools and guidelines will help you stay healthy and safe.
Responsible Gaming is Our Priority at l889
At l889, we consider responsible gaming to be the core foundation of our platform. Online gaming is a form of entertainment — it should never be a cause of financial hardship or mental stress.
We want every member to stay healthy and happy. That is why l889 has introduced a number of effective tools and policies to help you stay in control of your gaming experience. From setting deposit limits to self-exclusion — everything is in place for your protection.
Remember: gaming should always stay within limits. Whenever you feel those responsible gaming limits are being crossed, our support team is right there beside you.
Safe Environment
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Instant Support
24/7 live chat in Bengali
Professional Support
Direct advice from our expert team
Account Protection
Set your personal gaming limits
Age Verification — Our Strict Policy
l889 is for adults aged 21 and above only. Age verification is mandatory at the time of registration. Preventing minors from accessing gaming is part of our social responsibility. If anyone opens an account using false information, that account will be closed immediately.
Keep Your Gaming Under Control
l889 provides a number of practical tools to help you stay on the path of responsible gaming.
Deposit Limit
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A request to increase the limit is subject to a 7-day waiting period — but reducing it is instant. The minimum deposit at l889 is just ৳100.
Session Time Limit
You will automatically receive a warning message after a set period of time. You can set a maximum duration for each gaming session. This limit keeps you from spending more time gaming than you intended.
Time-Out Break
If you feel you need a short break, you can take a time-out for anywhere from 24 hours to 30 days. During this period your account will be completely inactive. Access is automatically restored once the time-out ends.
Self-Exclusion
If you feel gaming is becoming a problem, you can apply for long-term self-exclusion. This period can range from 6 months to 5 years. While self-exclusion is active, you will not be able to log in under any circumstances.
Reality Check
Review your gaming history at regular intervals — how much time you have spent, how much you have deposited, and what the outcomes have been. This information helps you make informed decisions.
Account Closure
You can request permanent closure of your account at any time. To do so, contact our support team via live chat or at [email protected]. An account closure request takes effect immediately.
Recognize the Signs of Problem Gaming
If any of the following signs appear in your behavior, you should take a break from gaming and seek support. The first step toward responsible gaming is understanding your own situation.
Watch for These Signs
- Spending more than your budget and placing larger bets to recover lost money
- Hiding your gaming from family or friends
- Feeling unable to stop gaming or feeling uncomfortable when you try
- Neglecting work, studies, or family responsibilities
- Taking on debt or borrowing money to cover gaming expenses
- Feeling anxious or irritable when not gaming
- Unable to reduce gaming despite making promises to do so
The Golden Rules of Responsible Gaming
Following these simple rules will keep gaming enjoyable at all times.
- 01 Only spend money you can afford to lose — never play with living expenses or savings.
- 02 Set a budget and time limit before each session and stick to those limits.
- 03 Do not treat gaming as a source of income — it is entertainment, not investment.
- 04 Avoid gaming when you are stressed, sad, or have been drinking.
- 05 Take regular breaks — spend time with family and friends, not just gaming.
- 06 Stay calm after a loss — chasing lost money with bigger bets is dangerous.
- 07 Feel free to contact our support team whenever you need to — we are here to help, not to judge.
Transaction Limits and Rules
At l889, we have set clear limits to ensure transparent and secure financial transactions.
Minimum Deposit
The minimum deposit across all payment methods is just ৳100.
Minimum Withdrawal
A minimum balance of ৳1,000 is required to make a withdrawal.
Withdrawal Time
Most withdrawals are completed within 10 to 45 minutes.
Payment Methods
bKash, Nagad, Rocket and Upay — fast and secure transactions.
We Are Here If You Need Help
Gaming problems are a social health issue. Do not feel ashamed — seek help. The l889 support team is always by your side.
Live Chat Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Speak directly via live chat for any concern or issue. For any question related to responsible gaming, we will assist you with confidentiality and respect.
Available 24/7 · Service in Bengali
Email Contact
You can also reach us by email for deposit limit changes, time-out requests, self-exclusion, or account closure. We aim to respond as quickly as possible.
Important: If you feel gaming is having a negative impact on your life or the life of a family member, please contact us immediately. There is no waiting period for self-exclusion or account closure.
Protection of Children and Minors
l889 plays a vital role in protecting minors from gaming. We maintain strict age verification measures. Our message to parents and guardians:
- Keep your device and account passwords out of reach of children
- Use parental control software on family computers or mobile devices
- Have open conversations with children about online gaming
- If you have any suspicions, report them immediately to [email protected]
- Make it a habit to log out after every gaming session
Keep Your Account Secure
An important part of responsible gaming is account protection. Take these steps to keep your account secure at l889:
- Use a strong and unique password
- Do not share your login details with anyone else
- Avoid accessing your account on public Wi-Fi
- Change your password regularly
- Notify us immediately if you notice any suspicious activity
Enjoy Safely — With Responsibility
Every game at l889 should be an enjoyable experience. Enjoy cricket betting, slots, or live casino while staying within the limits of responsible gaming.
Other Important Pages at l889
Learn more about our rules, policies, and features alongside responsible gaming.